» "We have been using the Joan Wellman and Associates 5S system for about three years now at Jefferson Healthcare, and the impact it’s had on patient care has been remarkable. When our patients come into an area that has had a 5S workshop they have a much more positive experience. Some of the most significant improvements include providers spending more time with patients rather than searching for supplies, and care areas that look more organized and professional. In addition, by using standard work, staff is able to provide more consistent care. This would not be possible without the help of Joan Wellman and Associates. They provide the expertise that allows us to run events that make improvement every time."
John Nowak, Performance Improvement Officer, Jefferson Healthcare
» "At Minnesota Children's we have been using the JWA 5S methodology since 2006. This work has decreased search time, improved efficiency, and right-sized supply and equipment inventories in our operating rooms, central supply, inpatient units, laboratories, pathology, emergency departments, pharmacies, rehabilitation gyms, sedation areas, and clinics. At our recent Joint Commission visit, it was self-evident which areas of our two hospitals had active 5S systems in place improving not only efficiency, but regulatory compliance."
M. Chris Robison, MD, Sr. Director, Operations Improvement, Vice Chief
Medical Officer Children's Hospitals and Clinics of Minnesota
» "Using the JWA materials & education, Children's of Minnesota has implemented over 40 5S workshops with positive results including high staff engagement and buy-in. With the immediate gains seen with 5S, it has been the most successful form of Lean implemented here."
Desiree Wallace, Lean Staff Consultant Children's Hospitals and
Clinics of Minnesota
» "By using the 5S process taught by JWA, we have relocated essential supplies, equipment, and instruments closer to the point of care. This has resulted in a significant improvement in surgery on-time starts as well as other operational efficiencies. Most importantly, front line staff have demonstrated incredible engagement and have become our greatest advocates for understanding and applying 5S principles everywhere in our organization."
Tamra Kaplan, Ph.D., Executive Director, MC*21 Management System
MemorialCare Medical Centers
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