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Leading the Lean Healthcare Journey: Driving Culture Change to Increase Value – December 2010
Joan Wellman – Joan Wellman & Associates, Inc.
Pat Hagan and Howard Jeffries – Seattle Children's Hospital
Blending case studies with practical theory, this book uniquely describes how the healthcare value proposition can be changed by reducing waste, variation, and complexity in healthcare. It reveals the leadership tenacity and culture change required to remove waste from healthcare processes and eliminate the root cause of soaring costs, poor quality and safety, and limited access. It provides practical, applicable advice alongside personal and organizational stories and case studies told by physician and administrative leaders, all students of the Toyota Production System.
To learn more or order a copy, visit the book's pages on Amazon.com and CRCPress.com.
Seattle Children's presents results of Integrated Facility Design at 2011 NACHRI Annual Leadership Conference
Lisa Brandenburg, Chief Administrative Officer – Seattle Children's, will present the results of using JWA's Integrated Facility Design (IFD), including:
30% reduction in square footage over original planner estimates
30 million dollar reduction in capital requirements
50% reduction in RFI's and Change Orders
25% reduction in clinic visit time in room
40% reduction in non-operative time in OR's
30% improvement in patient/family satisfaction scores
Problem Solving Training
Be able to explain what is needed to define a “problem;” practice applying the “scientific method” by asking and answering questions in a logical order; practice “A3” problem solving on a variety of real cases; understand what is necessary to solve the “big problems” in your organization; develop skills required to coach others in problem solving. [Contact JWA to Schedule Onsite Training]
Factory Efficiency Comes to the Hospital
Joan Wellman and Associates, Inc. building methodology to support lean healthcare over the last 10 years at Seattle Children’s. July 11, 2010 New York Times Business Section
New 5S for Healthcare Workshop Kit Available
Everything you need to conduct a 5S workshop “in a kit” to improve healthcare safety while reducing training time, search time, wasted time, and resources. This kit is the culmination of a decade of JWA’s experience in transferring 5S from the factory floor to the healthcare setting. The kit includes 5S Coach Guide, Team Member Guides (8), 5S Workshop Forms, 5S for Healthcare DVD, Laminated Reference Tools/Signs, and 5S Training Posters. Additional Team Member Guides, 5S Forms, and 5S for Healthcare DVD’s are available for reorder. [TO ORDER: ONLINE STORE]
JWA’s Lean Facility Design Featured at National Design Forum
JWA’s lean facility design process has been applied in a wide variety of facility projects and is a growing part of our consulting practice. We partner with healthcare organizations, architects, and contractors to achieve lean outcomes in both the design process and in the lean transformation of operations.
Joan Wellman Joins Faculty of the Lean Enterprise Institute
“Long Term Planning for Lean Healthcare” is a day long session to develop plans for lean healthcare Methods, Management Systems and Mindset.” The course was offered at the Lean Healthcare Transformation Summit.
LeanBlog Podcast #80 – Joan Wellman, Lean in Healthcare by Mark Graban
LeanBlog: A blog about Lean in hospitals, business, and the world around us.
Factory Efficiency in Healthcare
St. Charles tries to improve care by incorporating industry lean practices.
By Betsy Q. Cliff / The Bulletin, January 6, 2011
Seattle Children’s and JWA Continue to Collaborate
After many years of partnering as consultants/clients, JWA and Seattle Children’s began to collaborate in 2008 by coupling a two day Seattle Children’s Continuous Performance improvement Showcase with a five day JWA Lean Leader Training. We recommend first attending the Seattle Children’s CPI Showcase to see the application of Toyota principles to a healthcare enterprise and then attend JWA Lean Leader Training to gain more in-depth knowledge of Toyota principles that form the foundation for Seattle Children’s lean transformation. For information on how to register for these events, go to the SEMINAR SERIES or www.seattlechildrens.org/cpiconsulting.
North American Study Trip: Management System for the Lean Enterprise
This week long trip will provide healthcare executives insights on how lean organizations use their
management systems to drive success. The focus will be on Daily Management Systems, Cross
Functional Management, and Policy Deployment/Hoshin Kanri.
To learn more about this trip, contact joan@jwaconsulting.com.
Advanced Lean Healthcare Training
Many lean experts in healthcare are familiar with the basic principles, tools, and methods and are ready for more. This five day course will give participants advanced understanding of how to evaluate a complex process, design work cells, and “relayout” an area. (See SEMINAR SERIES for more information.)
JWA Lean Healthcare Seminars
Additional courses have been added in 2011. Read More . . .
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